Disney’s MagicBand: How the IOE Is Personalizing the Customer Experience

It’s IOE-Disneymidnight — and exactly 60 days before I load our family into the car and drive to Walt Disney World. And I’m already worrying about wait times.

My seven-year old, you see, is not the most patient child on the planet, but her stubbornness (and love for all things Frozen) is hard to top. That could cause problems on the trip as the reported wait times to meet Anna and Elsa at the park hit four hours at peak times. Thankfully, the Internet of Everything is about to save me a lot of grief.

Read more at Wired.com

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