Players hoping to play a multiplayer game on their PlayStation 3 haven’t been able to do so reliably for several days – and for the past three days, they haven’t been able to do so at all.

The PlayStation Network – the console’s online service – has gone down and at present, no one seems to know when it’s coming back. Sony, in a blog update about the outage yesterday, said it was investigating the cause, but “it may be a full day or two before we’re able to get the service completely back up and running.” Since then, the company has remained silent.

Read more at Variety’s Technotainment blog