[In this interview with Gamasutra editor at large
Chris Morris, SCEA CEO Jack Tretton talks candidly about April’s PSN security breach and outage, and how low-priced mobile titles aren’t necessarily “training people to pay $5 for games.”]
While Sony would probably argue otherwise, the rest of the world tends to agree that the company’s public handling of April’s data intrusion was a textbook example of PR fumbling. After waiting what many consider to be too long to address the problem, the company finally apologized, but the sentiment seemed rehearsed — and less than sincere to many.
But when Jack Tretton stepped on stage at this year’s pre-E3 press conference and addressed the issue for the first time, he did so without a script or teleprompter, choosing instead to speak from the heart.
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